UNIFIED COMMUNICATIONS
Enterprise PBX Systems
Empower your global workforce with a highly scalable, secure, and feature-rich unified phone system. From highly customizable IVRs to deep CRM integration, take absolute control of your communications.
Inbound Call
Routing to Sales Queue
Unlimited Communication Potential
Everything you need to run a flawless enterprise voice network.
Interactive Voice Response (IVR)
Design custom mult-level auto-attendants to guide your callers instantly to the right personnel.
Advanced Ring Groups
Set up granular call queues, hunt groups, and skills-based routing to maximize agent efficiency.
Time Conditions
Automate call routing behavior based on precise business hours, holidays, and temporal schedules.
Softphone Access
Seamlessly connect from desk phones, desktop apps, or mobile softphones seamlessly anywhere in the world.
Voicemail-to-Email
Never miss a message. Voicemails are instantly captured and delivered to your inbox with audio attachments.
Encrypted Calling
Military-grade TLS/SRTP voice encryption ensures that your internal and external calls remain completely private.
Deep Analytics
Access profound insights via custom Call Detail Records (CDRs) to monitor performance and capacity.
Why Upgrade Your PBX?
Transition from legacy phone systems to an agile, modern VoIP architecture.
Ditch High Carrier Costs
SIP Trunking drastically lowers monthly traditional telco bills while providing superior HD voice quality.
XentralCore Ready
Our PBX integrates directly with our proprietary XentralCore CRM, meaning call pop-ups and real-time data sync for your agents natively.
Boundless Scalability
Instantly add extensions, IVRs, and new remote branches to the network without pulling physical wires.
Communicate Without Limits
Partner with TOP IT SOLUTIONS to design and deploy an unbreakable PBX system for your business operations.